FAQs 

How I can place the order? 

You may go online to our website www.cooperskittenden.com and reserve a kitten that you like. You must fill out the form and accept Terms and Conditions. After that, you may make a  credit card payment on our website.

How can I pay for the rest?

If we do the shipping for you, an invoice is sent for the rest via email. You can pay it online with your credit card. The payment has to be completed no later than 2 days before shipping to you.
 

If you come for pick up, you pay the rest at our location on the pick up date. There will be 7% sales tax for in-location payments.

Why do I have to wait so long for my kitten?

We work with breeders from Europe. Every kitten has to receive at least 2 shots of PCH and rabies before it comes to the U.S. We bring kittens to the U.S. after they are 16 weeks old. 
 

If your kitten is already 16 weeks old, necessary pick up or shipping arrangements can be made. This normally takes between 2-3 weeks after you have placed the order and paid a deposit.

I want to see a kitten first and then pay a deposit.

Unfortunately we don’t keep all kittens in our location in Florida. We bring them here only after reservation. Before we bring the kittens to Florida, they have to receive 2 PCH plus a rabies vaccine. Kittens have to be at least 16 weeks old. 
 

You may request more information about each kitten, more pictures and videos, pictures of their mom and dad, and even information about their personality. Just send us an email request on the website or via email at  info@cooperskittenden.com

How does shipping by cargo work?

Shipping by cargo costs $575 regardless of the location. The Kitten flies alone in a carrier box. All types of cats can be shipped by cargo EXCEPT Scottish fold, Exotic shorthair, Persian, and Burmese. 
 

We book a flight for your kitten a week before the delivery and send you flight details via email. 
 

To pick up your kitten, you have to go to the cargo facility at your airport, show your ID and provide the AWB number. 
 

If temperature is more than 85 or less than 22 degrees airlines don’t accept live animals to fly. We will have to reschedule shipping to another day or deliver kitten another way.

What does “shipping with a nanny” or “Hand delivery” mean?

It means that we are flying with a kitten in a cabin. You have to come to the airport and pick your kitten up after the flight has arrived. 
 

It costs $900 for the shipping with a nanny in a cabin.

I was trying to pay online but my payment doesn’t go through. What can I do?

In most cases, this happens when you have a limit on your credit card. To fix this issue, You must contact your bank to allow this online payment.

Are you a breeder?

No, we are not breeders. We are an online store that works with breeders from Europe who breed as a hobby. Our office is located in 1800 N University Drive, Pembroke Pines, Florida.